Career

Be part of the dynamic team behind Malaysia’s premier shopping destination, Pavilion KL. Join us and start building your career with a company that is transforming the retail industry. We are currently looking for candidates interested in the following positions.

DUTY MANAGER

RESPONSIBILITIES

The Duty Manager provides staff, tenants and customers with a single point of contact for all inquiries and issues.

  • First point of contact for customer and tenant enquiries and complaints
  • Site patrols identifying H&S, cleaning, maintenance and security issues
  • Monitor and manage front-of-house staff on a day-to-day basis
  • Incident management, investigation and reporting
  • Daily Duty Manager reporting to the Management team

 

REQUIREMENTS

The Duty Manager’s role requires good communication skills, reporting to the Management team on operational issues and offering solutions. In addition, a flexible approach is necessary to deal with the variety of tasks and situations in a customer focused environment. Experience of working within a customer facing environment is a requirement with a minimum of 2 years’ experience at a Managerial Level. IT literacy skills in MS outlook, Word, Excel & Power Point. Good writing skills and able to produce accurate Incident Reports. Demonstrated ability to handle administrative details and routine day-to-day issues independently, assuming responsibility without direct supervision. Able to work on rotation of shifts, weekends and public holidays.

If you are excited about the opportunity for a rewarding and challenging work environment with a dynamic team of industry leaders, please send your resume to recruit@pavilion-kl.com