Career

Be part of the dynamic team behind Malaysia’s premier shopping destination, Pavilion KL. Join us and start building your career with a company that is transforming the retail industry. We are currently looking for candidates interested in the following positions.

CONCIERGE

RESPONSIBILITIES:

To consistently provide quality and value-added services to visitors/ guests of the shopping centre in a gracious, attentive, courteous, and service-oriented manner which include the following: -

  • Assist in promotional activities such as Gift Redemptions, contests, and follow-through necessary actions
  • Administer redemptions and rewards for promotions in the shopping mall
  • Provide gift-wrapping services to guests
  • Maintain daily checklist and inventory of facilities such as baby strollers, wheelchairs, etc.
  • Handle Lost and Found cases.
  • Assist in setting up for events/ functions.
  • Escort VIPs during functions.
  • Conduct media tours/ handle tour groups
  • Recommend dining venues.

 

REQUIREMENTS:

  • SPM qualification and/or Certificate/ Diploma holder in Hospitality, Tourism, Hotel or Retail.
  • Pleasant disposition, attentive, focused and confident responding to face-to-face or call enquiries and resolving difficult situations.
  • Experience in a hotel, shopping centre, retail, tourism, and food & beverage environment would be an added advantage.
  • Able to converse fluently in both Bahasa Malaysia and English. Comprehension of other languages is a definite advantage.
  • Good general knowledge of surrounding areas of the shopping centre, local prominent landmarks, and transportation infrastructure.
  • Willing to work on shifts, weekends and public holidays.
  • Fresh graduates (SPM holders, graduates from hospitality schools) are also encouraged to apply.

To apply:
Send your resume to recruit@pavilion-kl.com